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Property Owners FAQs

For some property owners, the decision rent out their home is easy because the home is an investment property. Other property owners find making the decision to rent or lease their home more difficult. Sometimes a homeowner is not able to get the sales price they want, others need to relocate for work and may come back, some want to test the real estate investment market; there are many reasons owners consider leasing their home.

Whatever the reason, Key Partners Property Management treats each situation individually and with the understanding that everyone wants one thing; a positive property management experience. Below are some of the important ways we handle the leasing and management of your home. Know that you and your home are in excellent, professional and experienced property management hands!

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Welcome to National Property Management Group

We lease and manage homes all across the Kansas City area. From single-family homes for rent to multi-family townhomes or duplexes in Kansas City, we can help you find what you’re looking for. Please browse our Kansas City rental home listings.

If you don’t see what you are looking for, please email or call us with your needs and we will do our best to locate a perfect home for you at no charge. By using National Property Management Group, we will use our connections in the Kansas City community to find a great rental home for you.

Application for Renting a Home

Please refer back to these instructions throughout the Application Process.

(Apply, Pay, Submit request for background and credit check)

Step One-Apply: To begin the process of applying for one of our rental listings in Kansas City, please click here . After you fill out the application, we will receive notification. Each adult must fill out a separate application. If something doesn’t apply (ie, if you do not need a cosigner) just put NA in the box. A spouse is not considered a cosigner. If you are not the only adult living in the home we will need two separate applications because the owners require credit and background checks on all adults. The minimum income requirement is 3 x the amount of rent. Owners make the final decisions on approvals based on credit history, rental history, income and background checks. There MUST be different email addresses for each applicant for security and privacy reasons (even if married).  Application fees are non-refundable.

Step Two-Pay: Upon completing your application, click ‘Save and enter payment’.  There you will be able to make a payment for your credit and background check. If you choose the eCheck option, there is only a $2 charge. Please have your checking account and routing number from your check handy for payment.

Step Three-Submit: Once paid and we receive confirmation, each adult occupant will then receive an email request from MySmartMove.com to complete the credit and background check.
You will receive a separate email from smart move with this request (If you do not; PLEASE check to see if your email in your application is correct and has no typo’s. It may also be in your Spam folder).

If you have problems completing these steps or just have questions about this request, contact TransUnion SmartMove Customer Service at 866-775-0961.

We must have rental history and employment verification to move forward. If you don’t have rental history, please make sure that information is on your application.

Step Four-Rental History: Print and sign the Request for Rental Information and present this to your prior landlords for completion. This form must be signed and have current contact information from the landlord. Once completed by them, send to us by fax or email. We must have this to get owner approval. This is required for all prior rental history for the past two years

Step Five-Employment Verification: Once the application process is completed please email or fax a copy of your last two pay stubs or the first two pages of the last 2 years tax returns if self-employed to verify income/employment.

Step Six– Once approved, provide Social Security #, bank info and authorization for deposit return by direct deposit through the secure site, Docusign.net (necessary for move in access).

After completing, your application and sign the lease, we submit the “final” terms to the owner/s for their approval. Once we have it, we will sign the lease and you will have a copy in your email. After the lease is executed (signed by all parties) it is a legal document that binds all parties to the lease terms. Once signed, you will be responsible for all rent and other terms in the lease. We cannot stop marketing the home for rent until the lease has been signed and you have paid the deposit.

Paying the deposit: Once the lease has been signed and you have received a copy of the signed lease, we will begin processing your account. You will get an email with instructions on how to log into Paylease.com. Once you have logged in, please choose the “deposit” category to make your deposit payment. Please send us an email at admin@npm-kc.com to let us know.

Questions about the rental process? Send a quick email to admin@npm-kc.com

General Information:

Information about your background and credit check with MySmartMove.com
We use SmartMove to streamline the rental process and make moving in faster and easier. Tied in with TransUnion (a credit reporting agency that safely houses data for approximately 500 million people worldwide), SmartMove also gives you the ability to apply for a lease while protecting your personal information. SmartMove (AKA TransUnion) will generate your reports without disclosing your personal identification and account numbers, and with a much quicker turnout time. Plus, when you use SmartMove your credit score will not be impacted. Unlike when a lender or landlord retrieves your information, SmartMove lets you be the one to initiate the request for your own file to be sent and is seen as a ‘soft hit’ on your credit history.

After you receive an email link from National Property Management Group via SmartMove, you’ll need to create a secure account and then review the landlord’s requests. This is basically giving an OK to the landlord to have SmartMove run background checks to ensure you’re a good fit for the property.

SmartMove will verify your identity and provide the landlord with a leasing recommendation, your credit report and criminal history – yet without your personal identification and account numbers.

Lease Agreement & Deposits, Rent and Fees

Once you have submitted your request and completed the process via SmartMove, you will receive a lease by email. Please have all parties listed on the lease provide an electronic signature, there will be no need to print or fax any paperwork for the lease.

Upon signing the lease, and after owner approval, deposit and/or rent is due.

Deposits, Rent & Fees for Rental Properties

The refundable security deposit for any of our rental homes is one month’s rent. Payment is due at the least signing. Per state law, it cannot be used as your last month’s rent payment.

Your entire first month’s rent is due in full three days before your move-in date. Your second month’s rent will be pro-rated if you move in after the 1st of the month.

Rent is late after the first of the month.  It takes 3 days to process rent electronically.  In your rental account as a renter, you will see a box that says rent is late after the 5th. This is a default note in our software that cannot be changed, please disregard this note.

Any leases less than 12 months will be subject to a $100 short-term fee.

Required Property Damage Liability Insurance:   All Tenants are required to maintain property damage liability insurance on behalf of the Landlord and Property Manager.  Coverage is required in the amount of One Hundred Thousand Dollars ($100,000.00) for damage to both Landlord’s and third parties’ property with the provisions covering at least the perils of fire, smoke, explosion, accidental water discharge and sewer backup.  Cost is $14.75 per month, per home. Tenants are required to carry Tenant Liability Insurance.

Application Processing and Time Frame:
Processing an application normally takes between 1-5 business days. You will be contacted immediately upon determination of approval or denial. All adult applicants over the age of 18 must submit a fully completed, dated and signed rental application and have paid the application fee. Proof of all income must be submitted by fax or email, concurrent with your application. Your application will be initiated, and your application fee will be processed, but your application will not be completed or considered complete until we receive proof of income, or can verify income. Your application fee is non-refundable once an application has been initiated.

Cost:
If you decide to apply to rent one of our properties, there is a $35.00 per adult application fee that is non-refundable, and is paid when the application is initiated. Incomplete applications or applications submitted without the proper application fees will not be considered.

The Application:
Upon receipt of your rental application and application fee, Applicant states that they have received and reviewed Management’s, Rental Acceptance Guidelines, and has had an opportunity to inspect the property. We would encourage you not to apply if you have bad credit not associated with an isolated event such as a foreclosure or medical issue; bad references; have ever been evicted in the past or have a criminal record (except driving citations). Cosigners may be considered on an individual case by case basis once an application has been processed. Cosigners must also apply, and indicate on the application who and for which property they are applying for as a cosigner. Applicant agrees that false, misleading or misrepresented information may result in the application being rejected, or be grounds for immediate eviction with loss of all deposits and any other penalties as provided by the Lease Agreement. Applicant understands and agrees that he/she has only applied for tenancy. Other prospective residents may also have applied. This form is not a lease, but an application and offer to lease which may be accepted or rejected by Owner/Management.

Notification: In order to hold the home, once you have been notified of your approval, you must immediately place a lease deposit, equal to at least one month’s rent, with NPMG. Once your Application is approved and payment of the deposit is paid, your deposit is non-refundable. Due to the high demand for rental homes, we will NOT take the property off the rental market unless you provide the required deposit. If you do not comply with this requirement, we will continue to accept additional Applications, and may rent the home you applied for to someone else immediately.
Applicant understands and agrees the properties are rented in “AS-IS” condition before an application can be accepted, except where there is prior written agreement for maintenance, repair, or other improvements. Any such maintenance, repair, or improvements requested (if any) must be written and included with your application, or agreed to in writing prior to applying for the property. If your maintenance, repair, or improvements are acceptable to Owner/Management, then that agreement will be written in the lease or lease addendum.

ALL LEASE AGREEMENTS SHALL BE IN WRITING, NO VERBAL REPRESENTATIONS SHALL BE ALLOWED OR ACCEPTED. In the event that NPMG shall receive two or more unrelated applications for the same property, the applicant understands the manager will process applications and the owner will select the first applicant that meets ALL of the screening criteria, and the above application requirements and accepts the property in “AS-IS” condition.

Keys will be furnished only after the lease and other rental documents have been properly executed by all parties and only after applicable rents, security deposits, and other fees have been paid. Applicant understands and agrees that he/she has only applied for tenancy. Other prospective residents may also have applied. This form is not a lease, but an application and offer to lease which may be accepted or rejected by Owner/Management. This application is preliminary based upon the current expected availability of the unit, and in no way obligates Owner/Management to execute a lease or deliver possession of the proposed premises.

All initial funds, the first month’s rent and security deposit must be paid through https://npmgroup.managebuilding.com/. ALL Subsequent RENTS or FEES thereafter will be paid via https://npmgroup.managebuilding.com/Resident/apps/rentalapp/.  Any damages, cleaning, or other fees shall be applied from the security deposit per State Statute. Management is an Agent for the Owner.

Other Issues:
Pets can be permitted in a property and are determined by the owner. Please check our website or confirm with the leasing agent what pets are acceptable for the property you are applying for. There will be a $350 pet deposit per pet which is refundable. Some properties may require higher pet deposit depending on the number and type of pets. If a higher pet deposit or rent amount is required, you will be notified at the time of the lease offer. Please check with your city for breed restrictions. PUPPIES AND KITTENS LESS THAN 1 YEAR OLD are not allowed. Other pet restrictions may apply and are subject to change at any time.  Pet fees are $10 per month (per pet).

Rents quoted are the rental amounts due if paid on time. Tenants are also responsible for all consumables, and all utilities including trash and water (which may be required to be in the owner’s name, but which will be billed back to the tenant). Sometimes some of these services are included with HOA associations. Monthly rent payments are paid through https://npmgroup.managebuilding.com

Keys will be released on the first (1st) day of occupancy as stated in the lease agreement. Request for keys earlier must be accompanied with additional pro-rated rent and must have Owners/Managements prior approval.

If your application is approvable, but not the approved one for the property for which you are applying, you may consider applying for other available properties that we may have, without payment of an additional application fee.

“We are pledged to the letter and spirit of the U.S. Policy for the Achievement of Equal Housing Opportunity throughout the nation. We encourage and support a program in which there are no barriers to obtaining housing because of Race, Sex, Religion, Familial Status (children under 18 in family), Disability, National Origin, Color, Creed, Sexual Orientation, Ancestry, Marital Status, Receipt of Public Assistance, or Age.”

Questions about the rental process? Send a quick email to admin@npm-kc.com.

SmartMove will verify your identity and provide the landlord with a leasing recommendation, your credit report and criminal history – yet without your personal identification and account numbers.

Move-In Inspections

Move-in inspections are done at the rental property prior to your move to verify the condition of the property. We will be looking at the general condition of the home, both inside and outside. We take notes of the property before occupancy.

We will also conduct a move-out inspection after you have vacated the property. If the property is in good condition and has been well kept without any problem areas (that weren’t noted in the move-in inspection), you will receive a full refund of your deposit. We do our best to coach you on how to get a full refund.

Utilities In your Rental Property

It is your responsibility to notify utility companies upon your move-in date. National Property Management Group does not take responsibility for transferring the utilities into your name.

Upon move-out, do not disconnect the utilities, simply take them out of your name.

Renter’s Insurance

The renter is responsible for insurance to cover the contents of the home. This is available through your insurance agent. Some owners require “pet insurance” also. For more information on renter’s insurance, see our Renter’s FAQs.

Renters Maintenance Responsibilities

It is the renter’s responsibility to mow and maintain the lawn unless otherwise stated in your lease agreement. You will also be responsible for changing the furnace filters every three months, changing light bulbs, smoke detector batteries and general day to day maintenance.

Note: Please be aware that all homes will continue to be shown to prospective tenants and applications accepted until the owner approves a lease offer, a deposit has been paid and a lease signed by all parties.  Application fees are non-refundable.

·         Rush move in fee is $50. (anything under 4 days between lease signing and move in)

·         After Hours Move in: $50  (Key availability/move-in times are Mon-Friday 9 to 5 pm.)  We will have different options available to you for key pick up.

·         Changing the move in date $25.00

(The reason for the extra fee is that any changes require extra administrative time and/or overtime costs)

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Interested in property information or to schedule a showing for one of our Kansas City homes for rent? Please call (913) 766-2191.

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Guidelines for Rental Acceptance

• Two year clear rental/homeowner history
• Employment Letter/Income verification by paystub
• Income: Gross Monthly Income must be at least 3 times the Monthly Rent
• Each adult applicant must individually qualify to pay the entire rent on his/her own in the event that a roommate/spouse leaves during the tenancy
• One-year stability with current job (exceptions – job transfer or starting out in career)
• Credit report and criminal record check
• Landlord reference check
• Bad credit rating must be two years or more in the past (with the last two years no derogatory credit reported)
• 2 years no late payments after a bankruptcy discharge
• No past rent unpaid (no acceptance/no exceptions)
• NO unverifiable information

Anything less than these requirements (with owner approval) may be accepted with:

• Prepayment of rent
• A qualified co-signer

Maximum allowed occupancy is two people per bedroom and up to three unrelated adults. Ordinances/or owners may have additional restrictions.  All owners make the final decision, not the management company.

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Free Rental Analysis

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Call or text us at (913) 270-1040 during business hours.

We guarantee that a team member will be on the other end to answer any questions you may have.

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We appreciate your interest in our available homes for lease offered by Carolinas Metro Realty. In order to qualify for one of our rental properties, you must submit a rental application. The rental application must be completed by each person age 18 years and older who will occupy the property. Applicants are required to complete the application in its entirety and submit all specified documents.

Leases are granted on a first-approved application basis. CMR will process your application and notify you if you qualify to lease the desired property. Allow two business days for the rental application to be processed. If any additional information is needed a representative will contact you.

Carolinas Metro Realty does not guarantee the availability of any property and will not reserve or hold property. All our properties will remain available for lease until a holding fee has been remitted and a lease document is signed.

QUALIFICATIONS

CMR performs background examinations that include, but are not limited to, the following: credit score; employment verification; criminal records and rental history.

• Each adult (over 18 years of age) applicant must have a valid Social Security Number and photo ID
• Applicants must have verifiable monthly income of three times (3x) the monthly rental rate
• Any non-employment income such as child support must be guaranteed and proven with official documentation
• A full credit report will be processed and evaluated to be approved
• The last two, at the minimum, rental verifications will be requested. Each must show rent payments were made on time and the home was left in an acceptable condition.
• Prior evictions must be paid off and cannot be in the last 7 years

WHAT WOULD CAUSE AN AUTOMATIC DECLINE?

• Evictions
• Unpaid balances due to Landlords
• Unpaid utility bills
• Insufficient income
• Non-discharged bankruptcies
• Unsatisfactory rental references
• The following felonies within the last 7 years:1. Illegal manufacture or distribution of controlled substances2. Felonies that resulted in bodily harm or intentional damage or destruction of property3. Sexual offenses of any kind for any time period