Privacy Policy and Security For Key Partners Property Mgmt LLC

8700 Monrovia Lenexa, KS 66215 913-766-2191

Effective Date: 01/01/2024

We value your privacy, and this policy outlines how we handle your data.

Texting Terms of Use

1. Information We Collect: Mobile Phone Number: While on our website, through online applications, maintenance requests, showing requests, Tenant Web Access registration, site reservations, or general informational request forms we may collect your phone number to send and receive text messages.
User-Provided Information: Any additional information you provide helps us improve our services and provide better support.
2. How We Use Your Information: We use your data to deliver text messages and updates related to our services, improve our services and user experience, respond to your inquiries and provide customer support.
3. Message Content: These messages may contain alerts, urgent notifications, events, property maintenance and other content related to the occupancy of the property and lease or management agreement terms. Standard messaging rates may apply. Message frequency will vary.
4. Data Security: We take all reasonable steps to protect your personal information from unauthorized access and disclosure. However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information. Please do not text personal information such as social security numbers, banking information, etc.
5. Opt-Out: You can opt out of our messages at any time by replying “STOP” to a message. Reply “HELP” for more information.
6. Contact Us: For questions or concerns about your data, please contact us at info@keypartnerspm.com
7. CTIA Compliance: Our services comply with CTIA guidelines. To report concerns or violations, contact us using the provided information.
8. Your data is not shared or sold.
8. Changes to Policy: We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website or through other means. Your continued use of the Service after such changes constitutes your acceptance of the revised Privacy Policy.

Further:

Personal Information is information that is capable of being associated with an individual through one or more identifiers including, but not limited to, a Social Security number, a driver’s license number, a state identification card number, an account number, a credit or debit card number, a passport number, ect. Personal Information does not include publicly available information that is lawfully made available to the general public from federal, state or local government records or widely distributed media.
We maintain policies and take precautions that protect the confidentiality of personal information obtained from our customers in the course of our regular business functions. We are committed to protecting the personal information of our clients and customers and have implemented physical, technical and administrative safeguards to protect such information.
When you submit sensitive information via our website, Transunion’s MySmartMove.com, Docusign.com, Buildium.com, etc. your information is protected both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify website security by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page. We will not use or share Personal Information with third parties unless there is a legitimate business “need to know” in accordance with applicable laws and regulations.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information. We don’t keep sensitive information anywhere but a secure third party site like Buildium.com, Docusign, Transunion, Fourandhalf and/or other companies necessary to process leases. Sensitive information is not printed or stored in our offices.

To insure data protection we:

  • Maintain secure networks to protect online data from cyber attacks
  • Restrict and monitor access to sensitive information
  • Maintain transparent data collection procedures
  • Teach employees online privacy and security procedures
  • Communicate how we handle sensitive data
  • Maintain ongoing data protection practices (data shredding, data encryption, access authorization)

TransUnions My Smart Move Privacy Policy
https://www.mysmartmove.com/SmartMove/privacy-policy.page

Buildium Privacy Policy
https://www.buildium.com/privacy-policy/

Docusign Privacy Policy
https://www.docusign.com/company/privacy-policy

Fourandhalf Privacy Policy
https://fourandhalf.com/privacy-policy/